Terms of Service
Last Updated: October 7, 2026
1. Acceptance of Terms
By accessing and using RESQ+ Emergency Response application, you accept and agree to be bound by these Terms of Service.
2. Use of Service
RESQ+ is an emergency response application designed to provide assistance in critical situations. This service is provided "as is" and should not replace professional emergency services.
3. Emergency Services
In life-threatening emergencies, always call local emergency services (911, 1669, etc.) immediately. RESQ+ is a supplementary tool and does not replace official emergency response systems.
4. User Responsibilities
Users agree to:
- Provide accurate information in their emergency profile
- Use the app responsibly and not for false emergencies
- Keep their contact information updated
- Comply with local laws and regulations
5. Privacy
Your privacy is important. Please review our Privacy Policy for information on how we handle your data.
6. Liability Disclaimer
RESQ+ and its developers are not liable for any damages, injuries, or losses resulting from the use or inability to use this application. This app is a tool to assist in emergencies, not a replacement for professional medical or emergency services.
7. Subscriptions
RESQ+ offers optional auto-renewable subscriptions: RESQ+ Premium and RESQ+ Premium Family, billed monthly or yearly. The core emergency features — SOS and emergency alerts, the medical profile and QR code, and first-aid guides — always remain free.
- Payment. Payment is charged to your Apple ID account (App Store) or your Google account (Google Play) when you confirm the purchase. Prices are shown in the app before you subscribe.
- Automatic renewal. Your subscription renews automatically for the same duration and at the then-current price unless it is cancelled at least 24 hours before the end of the current period. Your account is charged for renewal within 24 hours before the end of the current period.
- Free trial. New subscribers may be offered a 7-day free trial, once per account. If you subscribe before the trial ends, any unused part of the trial is forfeited.
- Managing and cancelling. You can manage or cancel your subscription at any time in your store account: on iPhone, Settings › [your name] › Subscriptions; on Android, Google Play › Payments & subscriptions › Subscriptions. Deleting the app does not cancel a subscription.
- Premium Family. A Premium Family subscription covers the subscriber and up to 5 other members of the subscriber's RESQ+ circle.
- Refunds. Purchases are processed by Apple or Google. Refund requests are handled by the store under its own policies; we cannot issue refunds directly.
8. Changes to Terms
We reserve the right to modify these terms at any time. Continued use of the app after changes constitutes acceptance of the new terms.
9. Contact
For questions about these Terms of Service, contact us at: sales@sornsawan.com